About Content
Projects content
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Education
Fullstack Academy Bootcamp
2023
Fullstack Software Engineering Certificate
University of Texas at Dallas
2022
Bachelors of Science in Mathematics
Professional Experience
Fufillment Center Associate at Amazon
2021-Present, Dallas TX
- Picked and packed customer orders with accuracy and efficiency, meeting or exceeding daily quotas.
- Scanned and sorted products using a variety of scanning technologies.
- Labeled and staged products for shipment.
- Worked in a fast-paced, team-oriented environment and maintained a high level of safety.
Front Desk at The Ride House, Cycling Studio
2016-2020, Dallas TX
- Assisted clients in proper fitness equipment usage and ensured the timely start of fitness classes.
- Sanitized facility and fitness equipment.
Dispatcher/Truck Driver at Standard Supply, HVAC
Distribution
2012-2016, Dallas TX
- Communication & Coordination: Acted as the primary point of contact for both internal teams and external clients, ensuring timely and accurate communication regarding product shipments and delivery schedules.
- Problem-solving & Troubleshooting: Addressed and resolved logistical challenges, ensuring that products reached customers in a timely manner while maintaining the highest levels of customer satisfaction.
- Team Leadership & Training: Supervised and mentored a diverse team, fostering a collaborative environment and ensuring that all members were equipped with the necessary tools and knowledge to excel in their roles.
- Customer Relationship Management: Built and maintained strong relationships with customers by understanding their needs, addressing concerns, and ensuring that their experience with the company was consistently positive.